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Privacy Policy

Boosey.com is committed to ensuring that personal details of its visitors and customers are private and secure. There are a number of areas within our site that request personal information and all of these are covered by the policy below.

Under no circumstances will Boosey & Hawkes sell or share your personal details with unrelated affiliates, third parties or partners, unless consent from you has been given in advance. Please read on for more details about our privacy policy.

Use our quick link menu below to browse areas of our Privacy Policy.

What information do we collect? How do we use it?
What are "cookies"?
How does Boosey.com protect customer information?
Will Boosey.com disclose the information it collects to outside parties?
Newsletters
Your Product Reviews
Consumer rights
Consent
Changes
Personal Information
Tell us what you think

What information do we collect? How do we use it?

  • when you register with Boosey.com we will ask for your e-mail address. We may also keep a record of which products and services you are interested in and monitor how you use our site. At Boosey & Hawkes we only collect information about you to ensure that any information or offers we send you are relevant.

  • when you place an order via our online shop, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfill your orders and to notify you of the status of your order. For additional security we do not hold you credit card details on our server, and you will be requested to enter these each time you make a purchase.

  • we also ask for your telephone number which enables us to contact you if there is a problem with your order.

  • we may also use the information collected to occasionally notify you about important functionality changes to our Web site, new Boosey.com services and special offers we think you'll find valuable.

  • we use your e-mail address to send you periodic updates on Boosey & Hawkes products and services, if you have opted in to receive such information.

  • to provide information that could be used to enhance our site, providing additional features that would be of benefit to you as our customers.

  • when you enter a competition or prize draw, we may ask for your name, address, and e-mail address so that we can administer the contest and notify winners. We may also ask for further information for our marketing records.

What are "cookies"?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. The cookies that we use do not contain any personal data but they enable us to provide features such as the storing of items in your Shopping Basket, displaying your e-mail address in the log on page. Most Web browsers will automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our site, where we require the cookie you will be prompted to enter you password in a log on page.

How does Boosey.com protect customer information?

When you place an order or access your registered information, a secure server is used. The secure server software (SSL) encrypts all information you input before it is sent to us. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access, as required by the UK Data Protection Act. We extend this protection to our affiliates outside of the UK and they must also adhere to the requirements of this Act.

Will Boosey.com disclose the information it collects to outside parties?

  • we will not sell, rent, share, trade or give away without your permission any information we hold about you.

  • from time to time, Boosey & Hawkes or other trustworthy third parties that we have chosen may contact you with offers that may be of interest to you. If you do not wish to receive such offers, then please uncheck the box when you register. Or alternatively send your name and address to Boosey & Hawkes, Freepost 36 Lon14171, London, W1E 8BL . If you don't unsubscribe at registration but later decide that don't want to receive information from Booseys please let us know by emailing unsubscribe@boosey.com

  • we employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

Newsletters

We would also like to send you useful and personalised music information and updates as well as details of special offers. You can choose to unsubscribe from our newsletters at any time in the future. If you are unhappy to receive these mailings from us please let us know by e-mailing unsubscribe@boosey.com

Your Product Reviews

All submitted text becomes the licensed property of Boosey and Hawkes. Your email address will not be used for display on the site, will not be used for any promotional mailings, will not be disclosed to any outside parties, and will be kept secure in accordance with our strict security procedures.

The following types of content, if submitted in a review, may not appear:

  • Content not relevant to the product;
  • Impolite remarks directed at other reviewers;
  • Impolite remarks focussing solely on the author/composer;
  • Remarks or reviews which are plagiarised;
  • Content which might be considered defamatory, blasphemous, racist or incendiary;
  • Remarks that repeat criminal accusations;
  • Profane or spiteful remarks;
  • Sexually explicit or sexually gratuitous comments;
  • Advertisements or promotional material for other composers, authors, products or Web sites;
  • Time-sensitive material which, in context, will become defunct or irrelevant;
  • Phone numbers, postal addresses, email and most URLs;
  • Availability, price or alternative ordering or delivery information;
  • Reviews submitted by, or on behalf of, companies or Web sites;
  • Reviews longer than about 500 words.

Consumer Rights

You have the right to ask for a copy of the information we hold on you and to have any inaccurate data corrected.

Consent

By using our site, you consent to the collection, processing and use of this information by Boosey.com.

Changes

Any changes to our privacy policy will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

Personal Information

Any personal information provided or to be gathered by Boosey.com is controlled by Boosey & Hawkes Music Publishers, Aldwych House, 71-91 Aldwych, London, UK. This information may be used by our affiliate companies but if used outside of Europe will still be controlled in line with the Data Protection Act 1998.

We require basic name and address details when you register and you may choose to provide additional data that can be used to promote services and features that may be of interest. These additional details shall only be used by Boosey and Hawkes and will not be provided to non - Boosey and Hawkes companies. You can at anytime request that these additional details are removed from our database.

Tell us what you think

If you have any questions or comments about our privacy policy, then please contact us.

 
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