musicshop@boosey.com
0800 731 4778 Freephone (UK customers) +44 (0)870 421 5453 International reduced rate
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This section contains information on how to use the Boosey.com online shop.
The Boosey & Hawkes online shop is one of the largest internet retailers specialising in classical music and educational publications. This means that you can shop safely and securely online, without any worries about your privacy, your credit card security, or your personal information. Boosey.com customers have access to one of the largest music databases available, with over 120,000 products from all music publishers worldwide, and more products added daily. Powerful search engines guide you to the product of your choice, and the site also offers browsing tips, composer information, and guides to bestselling items. The Boosey & Hawkes "Music by Mail" mail order department is open from Monday - Friday 9.30am to 5.00pm (GMT).
To learn more about Boosey & Hawkes, click here If you have forgotten your Boosey.com Online Shop Password click here to be sent a new password - you can then change this password to a more memorable one using the "My Profile" button. You can check whether your order has been despatched by clicking the ‘Order Status’ button on the navigation bar on the right of each page. If you have any questions about the status of your order, if you would like to amend or cancel an order, or if you need more information about any products displayed on the Boosey.com online shop, you should contact the Boosey & Hawkes Customer Services Department directly on:
The Boosey & Hawkes Customer Services Department is open from Monday - Friday 9.30 am to 5.00 pm (GMT). Emails are answered within two working days. Please include your name, postcode (UK customers only), and order reference number. All credit card information is encrypted and transmitted securely using Secure Sockets Layer (SSL) technology. We do not store your credit card details on the web-site. You can change the currency in which prices are shown on the shop web site pages at any point, using the drop-down menu within the currency converter module on the right of each page. Once you have chosen a currency, this choice will remain the default setting for all prices for the rest of your session on our site. Please note: all converted prices are approximate, and are provided for your convenience of reference only. We update our approximated conversion rates regularly to help keep this approximation as exact as possible. However, the price you will actually be charged depends on the rate at the point of billing (when we despatch your order to you), rather than the estimated converted total at point of order. Boosey.com is not responsible for any such discrepancy between these rates. Estimated delivery times for each item are displayed on the individual product pages. For information about updated delivery estimates for individual products, please contact the Boosey & Hawkes Customer Services Department. Email: musicshop@boosey.com Freephone (UK customers): 0800 731 4778 International reduced rate: +44 (0)870 421 5453 For information on the status of your order please click on the 'Track My Order' button at the top of the page and login with your email address and password or create a profile to enable this feature. Please note: some countries have specific postage and packaging costs which fall outside of the weight bands displayed below. For a full list of individual delivery charges for these countries please Click here. UK (excluding Northern Ireland) Delivery UK deliveries are sent via Royal Mail, first class. Items held in stock are usually despatched the same day, with delivery within 1 - 2 working days of despatch. On request, orders can be sent via courier, for which there is an extra charge. To request courier delivery, please contact the Boosey & Hawkes Customer Services Department directly. Email: musicshop@boosey.com Freephone (UK customers): +44 (0)870 421 5453 international reduced rate We do not charge your credit/debit card until the items are ready to be despatched to you. Postage is charged according to the following weights.
Northern Ireland only Delivery Northern Ireland deliveries are sent via Royal Mail, first class up to 2 kilos. Orders weighing in excess of this will be sent by Courier where charges will be higher, see a full list of delivery charges below. Items held in stock are usually despatched the same day, with delivery within 1 - 2 working days of despatch. On request, orders can be sent via courier, for which there is an extra charge. To request courier delivery, please contact the Boosey & Hawkes Customer Services Department directly. Email: musicshop@boosey.com Freephone (UK customers): +44 (0)870 421 5453 international reduced rate We do not charge your credit/debit card until the items are ready to be despatched to you. Postage is charged according to the following weights.
European deliveries are sent via Airmail. Items held in stock are usually despatched the same day, with delivery within 10 - 14 working days of despatch. On request, orders can be sent via courier, for which there is an extra charge. To request courier delivery, please contact the Boosey & Hawkes Customer Services Department directly. Email: musicshop@boosey.com Call: +44 (0)870 421 5453 international reduced rate We do not charge your credit/debit card until the items are ready to be despatched to you. Postage is charged according to the following weights.
Deliveries to European countries are sent via Airmail. Items held in stock are usually despatched the same day, with delivery within 10 - 14 working days of despatch. On request, orders can be sent via courier, for which there is an extra charge. To request courier delivery, please contact the Boosey & Hawkes Customer Services Department directly. Email: musicshop@boosey.com Call: +44 (0)870 421 5453 international reduced rate We do not charge your credit/debit card until the items are ready to be despatched to you. Postage is charged according to the following weights.
Deliveries to the United States are sent via airmail. Items held in stock are usually despatched the same day, with delivery within 10 - 14 working days of despatch. On request, orders can be sent via courier, for which there is an extra charge. To request courier delivery, please contact the Boosey & Hawkes Customer Services Department directly. Email: musicshop@boosey.com Call: +44 (0)870 421 5453 international reduced rate We do not charge your credit/debit card until the items are ready to be despatched to you. Postage is charged according to the following weights.
Deliveries to the rest of the world are sent via airmail. Items held in stock are usually despatched the same day, with delivery within 10 - 14 working days of despatch. On request, orders can be sent via courier, for which there is an extra charge. To request courier delivery, please contact the Boosey & Hawkes Customer Services Department directly. Email: musicshop@boosey.com Call: +44 (0)870 421 5453 international reduced rate We do not charge your credit/debit card until the items are ready to be despatched to you. Postage is charged according to the following weights.
We are unable to process credit card transactions from the following countries, please contact the Boosey & Hawkes Customer Services Department directly to place your order over the phone.
Although the prices displayed reflect the latest information we have received from the suppliers of these products, all prices are subject to change by the publishers. You will be invoiced for the price applying at the date of sale, which may differ from that quoted online or in your confirmation email. All such items are returnable and refundable. This does not affect your statutory rights. We hope that you will be happy with your order from Boosey.com online shop. If
any item does not meet with your expectations, please contact the Boosey & Hawkes Customer Services
Department directly within 7 working days of delivery. UK & EU: VAT (Value-Added Tax) is charged for orders made from within the UK or the European Union at 20% if applicable. Printed music is exempt from VAT in the UK at present. VAT will be calculated at check-out. Rest of the World: Orders to countries outside the EU are VAT-free. Your Account Details in "My Profile" "My Profile" is where you manage your account details and mailing-list preferences. You can change
your invoice address details, your login details (e-mail address and password), and your telephone number
(which enables us to contact you if there is a problem with your order). You can also select whether or not you
wish to receive any marketing communications from us by email or post.
Click Here to view a list of the abbreviations you may encounter in the Boosey.com online shop. Competitions & Promotions: Terms and Conditions - Click Here View our competition terms and conditions. |
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musicshop@boosey.com
0800 731 4778 Freephone (UK customers) +44 (0)870 421 5453 International reduced rate
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